Culture is Created Through Conversations

Culture is Created Through Conversations

No matter what role you hold in the formal hierarchy, you can contribute to building the culture you want. That’s true for your team, your organization, and even inside your own head. At the heart of it are the conversations you have. When you can strike a...
Dealing with Difficult People

Dealing with Difficult People

A couple of years into my first job out of business school, my manager sent me to a training on Dealing with Difficult People. I needed it! There were so many difficult people I had to put up with every day – challenging clients, partners who didn’t listen,...
How to Recover from Surprisingly Bad Feedback

How to Recover from Surprisingly Bad Feedback

Wharton’s Adam Grant is a great mind in the world of organizational psychology. Recently he posted this: “If you’re surprised by the feedback you get at a performance review, your boss has failed. Good managers don’t wait for formal meetings to help you...