by Alida Zweidler-McKay | Sep 15, 2015 | Executive Leadership, Team Building
Trust is built when expectations are met over time. Having a set of behavioral agreements on a team is one way to make expectations explicit, which increases the likelihood that they will be met, and that trust will grow. The real test of trust, though, comes when we...
by Alida Zweidler-McKay | Sep 15, 2015 | Systems Thinking, Team Building
Have a Better Life at Work by Creating Conditions for Effective Feedback A few years ago, I was asked to facilitate 360 feedback sessions with a group of managers. Rather than holding these sessions privately, my job was to review the individual 360 reports with each...
by Alida Zweidler-McKay | Sep 15, 2015 | Systems Thinking, Team Building
Conflict on Teams Can Represent Unworked Business Issues; Holding Members to Behavioral Agreements Puts the Focus Back On Work Barbara was the manager of a mid-sized company. She had asked for my help because there was some dissension on her team. Her head of sales,...